Policies
ONYX BEAUTY COSMETICS
Return Policy
We could only hope that you are 100% satisfied with your order but in thee event that you are not please see our policies below.
To maintain sanitary and health conditions , lashes are not eligible for refunds or exchanges.
In the case you revived a product damaged or defective please notify immediately or within a maximum of 72 hours receiving your order.That would allow you to be eligible for a paid return shipping label from us. All lashes and products may NOT be worn or altered in any way to qualify for a refund or exchange.
Sale items, which includes items sold with a promotional code or marked down in price, are final sale.
How to return an item to us:
After you have read the above, please email us at onicaslaysmua@hotmail.com requesting instructions on how to return an item.Please make sure to include your order number on the subject line for faster service.
Returns Processing Time
We could only hope that you are 100% satisfied with your order but in thee event that you are not please see our policies below.
To maintain sanitary and health conditions , lashes are not eligible for refunds or exchanges.
In the case you revived a product damaged or defective please notify immediately or within a maximum of 72 hours receiving your order.That would allow you to be eligible for a paid return shipping label from us. All lashes and products may NOT be worn or altered in any way to qualify for a refund or exchange.
Sale items, which includes items sold with a promotional code or marked down in price, are final sale.
International Returns Limited Edition Items
International sales/limited edition items are final sale and are not eligible for returns/exchanges